Please get in touch with us and we'll do our best to help.
Concessions - for those aged over 60, under 16 or those in full-time education.
To edit your entry, add transport or t-shirts please email us at email@example.com
Please make sure you book transport in advance as it cannot be purchased on the day of the event.
Your rider pack will be mailed to you prior to the event and will contain your rider and bike numbers. It may also contain transport wristbands (if booked), timing chip attached to your bike number (Big Belter only), t-shirt (Gold entry or ordered) and baggage wristband (includes baggage transfer and shower facilities if purchased).
For the Classic Challenge and Big Belter - if you registered after 31 August, please collect your rider pack from the rider pack collection marquee at Glasgow Green – look out for the signs.
If you have booked event transport from Edinburgh but registered after 31 August and do not have your rider pack, please make your way to the Event Transport Information Point in the North Car Park Transport Zone at Royal Highland Centre.
For the Wee Jaunt Edinburgh, if you registered after 31 August, please collect your rider pack from the rider pack collection marquee in the Peel area of Linlithgow Palace.
For all of the above, please bring a copy of your confirmation email with you as proof of purchase.
A successful entrant will receive confirmation emails detailing all participant details and a receipt of the amount paid.
If not received there is a high probability that you have not been registered.
Entry donations are non-refundable, as per the Terms and Conditions. Should you be unable to participate in the event or wish to cancel your entry your entry donation will be treated as a charitable donation and will not be refunded.
If you have purchased bus transportation and are unable to attend the event or miss the allocated transport times your bus ticket will not be refunded and will be treated as a charitable donation.
Find out more in our Terms & Conditions.